Effective Date: 11 October 2026
This Refund & Cancellation Policy applies to payments made for AOB Maverick programmes, cohorts, workshops, masterclasses, mentoring, events, digital learning access and related offerings. AOB Maverick is a brand operated and governed by AOB India Private Limited.
1. General Policy
Seats, faculty schedules, technology access, learning resources and programme capacity are planned against confirmed enrolments. Accordingly, unless a specific programme page, written offer or applicable law expressly states otherwise, fees paid to AOB Maverick are non-refundable once enrolment is confirmed.
2. Participant-Initiated Cancellation
- A participant may choose not to attend, withdraw, discontinue or stop using the programme; however, such decision does not automatically create a right to a refund.
- Non-attendance, partial attendance, failure to complete assignments, change of mind, change in personal or professional circumstances, scheduling conflicts, travel, relocation, internet/device issues or dissatisfaction with individual faculty style will not ordinarily qualify for a refund.
- If fees are payable in instalments, withdrawal from the programme does not cancel amounts already due or paid unless the Company agrees otherwise in writing.
3. Programme Start, Digital Access and Consumed Services
A service will be treated as having commenced once any material programme benefit has been provided, including cohort confirmation, orientation, LMS/community access, learning material, recorded content, live-session access, mentoring, faculty interaction, assessment, onboarding or any other paid programme component. Once programme access or services have commenced, refunds will not ordinarily be available except where required by law or expressly approved by the Company.
4. Rescheduling, Faculty Changes and Programme Modifications
- AOB Maverick may reasonably reschedule a class, change the session sequence, replace a faculty member with a suitably qualified faculty member, alter the mode of delivery or make curriculum adjustments where required for academic, operational, technical or availability reasons.
- Such reasonable changes will not by themselves constitute cancellation of the programme or create an automatic right to a refund.
- If a live session is rescheduled, the Company may provide a revised live session, substitute session, recording, alternate faculty session or another reasonable academic remedy.
5. Cancellation by AOB Maverick
If AOB India Private Limited cancels an entire paid programme and does not provide a reasonable rescheduled batch, transfer, substitute programme or equivalent delivery option, the affected participant may be eligible for a refund of the fee attributable to the undelivered portion. Any approved refund will be processed to the original or otherwise verified payment method, subject to payment gateway and banking timelines.
6. Transfers and Deferrals
At the Company's discretion, and subject to seat availability and programme rules, a participant may be offered a one-time transfer or deferral to a future batch instead of a refund. Any such accommodation is a goodwill exception and does not create a continuing right or precedent.
7. No Guarantee of Commercial, Career or Business Outcomes
AOB Maverick provides education, training, mentoring, exposure, tools, frameworks and learning opportunities. Results depend on the participant's effort, background, execution, market conditions and other factors outside the Company's control. We do not guarantee employment, income, business formation, funding, sales, revenue, profitability, investment returns, customer acquisition or any particular personal or commercial outcome. Absence of such outcomes is not a basis for refund.
8. Promotional Offers, Discounts and Scholarships
Fees paid under promotional pricing, early-bird offers, discounts, scholarships, coupons, bundled offers or special commercial arrangements are governed by the terms stated at the time of purchase and are ordinarily non-refundable and non-adjustable unless expressly stated otherwise.
9. Payment Failures, Duplicate Payments and Incorrect Charges
If you believe you have been charged twice, charged an incorrect amount, or a payment has been debited without successful enrolment confirmation, contact us promptly with transaction details. Verified duplicate or erroneous collections will be corrected or refunded as appropriate.
10. Chargebacks and Payment Disputes
Before initiating a chargeback or payment dispute, participants are requested to contact us so that genuine billing or service issues can be reviewed. Fraudulent, misleading or unauthorised chargebacks may result in suspension of programme access and recovery action, without limiting any lawful rights available to the participant.
11. Refund Processing
Where a refund is approved by the Company or required by law, the processing time will depend on the original payment method, bank and payment gateway. The Company may require identity, bank or transaction verification before processing.
12. Statutory Rights
Nothing in this Policy is intended to exclude or restrict any right that cannot lawfully be excluded under applicable law. Where a mandatory legal requirement conflicts with this Policy, that requirement will prevail to the extent of the conflict.
13. Contact
For billing, cancellation or refund-related queries, contact us at digital@aobmaverick.com.
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